QuoteRecover Privacy Policy
Last updated: September 20, 2026
QuoteRecover provides tools that help businesses manage estimates, customer communications, missed calls, payments, scheduling, campaigns, and review requests. This Privacy Policy explains the information we may process, how we use it, and the choices available to users.
Information we collect
Depending on how QuoteRecover is used, we may process business account information, names, mobile phone numbers, email addresses, estimate and service details, scheduled job information, message content, communication preferences, consent and opt-out records, payment status and transaction identifiers, and technical information needed to operate and secure the service.
Payments
Card payments are processed through payment providers such as Square. QuoteRecover may receive payment links, transaction identifiers, amounts, and payment status so it can update an opportunity and schedule paid work. QuoteRecover does not intentionally store full payment-card numbers or card security codes.
AI-assisted features
When AI-assisted messaging is used, relevant conversation and business context may be processed to generate a suggested reply or classify customer intent. Suggestions may be reviewed and edited by the business before sending. Businesses should avoid submitting sensitive information that is not needed for the communication.
iPhone app and account security
The QuoteRecover iPhone app may process a device name and technical session information to authenticate the user and protect the workspace. On supported iPhones, the app stores its session token in Apple Keychain. If a user enables device authentication, Face ID, Touch ID, or the device passcode is handled by Apple on the device; QuoteRecover does not receive or store biometric data.
How we use information
We may use information to provide requested communications, organize leads and conversations, support payments and scheduling, maintain communication preferences, generate reply suggestions, provide customer service, operate and improve QuoteRecover, prevent misuse, and comply with applicable requirements.
SMS and mobile information
Mobile information, text messaging originator opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose information to service providers that process data on our behalf solely as necessary to operate the messaging service, subject to appropriate restrictions, or when required by law.
Consent and opt-out records
When a customer opts in to SMS communications, we may maintain a record of that consent. Customers may withdraw SMS consent at any time by replying STOP. We may retain opt-out information as necessary to honor the request and prevent further unwanted messaging.
Service providers
QuoteRecover may use service providers for messaging, AI processing, payments, hosting, security, analytics, and other operational functions. These providers may process information only as needed to perform services for us and are not authorized to use SMS consent information for their own marketing.
Data retention and security
We retain information for as long as reasonably necessary to provide the service, maintain required records, resolve disputes, enforce agreements, and comply with applicable requirements. We use reasonable administrative and technical safeguards designed to protect information, but no system can guarantee absolute security.
Business responsibilities
Businesses using QuoteRecover control the customer information they upload and the communications they send. They are responsible for providing required notices, collecting appropriate consent, configuring their account accurately, and responding to customer privacy requests that apply to their records.
Your choices
You may opt out of SMS messages by replying STOP. Account owners may request access to, correction of, or deletion of their account information by contacting us from the email associated with the workspace. Some information may be retained when reasonably necessary for security, fraud prevention, billing records, legal obligations, or honoring communication opt-outs.
Contact
Questions, privacy requests, and account requests may be submitted through QuoteRecover Support or sent to Quoterecover@gmail.com.