How can we help?
Get help with your QuoteRecover workspace, the iPhone app, customer messaging, Square payments, or scheduling. Never send your password, API keys, full card information, or customer message contents by email.
Contact QuoteRecover Support
Email us from the address associated with your workspace. Include your business name, the device or browser you were using, what you expected to happen, and any non-sensitive error message.
Sign-in help
- Confirm you are using the same email as the web app.
- Use the password-reset option on the sign-in page if needed.
- Restart the app after installing a new test build.
Messaging help
- Confirm the customer has provided valid SMS consent.
- Check that the phone number is mobile-capable and correctly formatted.
- Customers can reply STOP to opt out or HELP for assistance.
Payments and billing
- Customer payment requests use the business’s connected Square account.
- QuoteRecover subscription billing is managed separately in web settings.
- Plan changes and cancellation are available from the Billing page.
Account and privacy requests
Account owners may request account access, correction, export assistance, or deletion by emailing support from the workspace email address. We may verify ownership before completing the request.
For urgent issues involving unauthorized access, include “Security” in the email subject. Do not include passwords, one-time codes, or payment-card information.